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ITSM Solutions

Run efficient IT operations with
modern service management solutions.

 
 

Overview

Industry 4.0 businesses are extremely dependent on technology and its optimal management. Key focus areas for businesses today are right-sizing their technology needs and making sure IT related operational disruptions are kept to the minimum. Global best practices around ITSM help you manage your IT operations in the most efficient manner possible.

Our team of ITSM experts assists you in the whole journey, viz. current state analysis, policies drafting, IT management process design and documentation, ITSM tools/ platform selection and implementation, continuous monitoring & improvements.

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Salesforce Integration

A comprehensive IT Service Management solution that gives you single window setup and management capability to handle all your IT operations.

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Our Engagement Models

Service Now Staffing

  • Highly experienced ServiceNow functional, technical, techno-functional consultants
  • Consultants can work on projects at onsite (customer offices), offsite, and offshore
  • Consultants have experience in supporting new implementations, ongoing implementations and current implementations
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Managed Projects

  • Complete ownership of end-to-end ServiceNow implementation
  • Version upgrades
  • ServiceNow – enterprise integration
  • ServiceNow support services
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Build-Operate-Transfer

  • Build a team of ServiceNow experts
  • Define, implement and execute best SDLC/support practices
  • Transfer team ownership to customer
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Successful IT PPM strategies must include key areas such as mobile, cloud and SaaS, agile, deep analytics with intuitive dashboards, scalable architecture, quality, and release management with DevOps coordination. - IDC

Why Intelliswift

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Help the customers in maximizing potential from their data and ServiceNow capabilities

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Making the development phase more streamlined by contributing towards the initial requirements phase

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Process consulting to suggest improvements in client's ITSM services

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Ability to deep dive into client's defects to enhance the OOTB and custom ServiceNow implementation

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Blended model to cut delivery costs without compromising on quality

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Optimize the cost of delivery to our clients with various engagement models from staffing to build-operate-transfer

How may I help you?