Transformation Services
Uncover the new potential of retail with
in-store and omnichannel transformation.
Transformation Services
Uncover the new potential of retail with
in-store and omnichannel transformation.
Overview
Retailers are aware of the seismic shifts happening in the industry – consumers expect new engagement experiences, cybersecurity is an integral component of digital retail, and AI is gaining greater traction in the overall retail chain. At Intelliswift, we help retailers stay in control of these changes by embracing new applications, platforms, and processes. We collaborate with you to develop customized solutions that are fit for your business needs.
In-Store Transformation
Stores continue to remain the primary source of business for retailers. any transformation efforts that do not approach it holistically, are inadequate. hence, our services cater to the customer as well as the internal organization.
Our Customer Experience Enhancement Solutions, such as experiential kiosks and digital displays, digital signage, beacon-based personalization make sure your customers journey is as smooth as possible.
While customer-centricity is key to any business success, it's equally important to make sure that the internal organization is enabled too. our solutions around Resource Optimization & Assistance, viz. Digital Advisory and Assisted Selling Platform, Learning Management Solutions, Gamified KPI/ Productivity Enablement, and Store Performance Dashboards, ensure the operations remain optimized, resulting in continuous business growth.
Omnichannel Transformation
While stores are the primary source of business, the customer today engages with retailers via many channels. Considering the intensely competitive retail landscape and its paramount, businesses today deliver differentiated customer experiences based on the channel of interaction.
Our services bouquet enables you to deliver a comprehensive, consistent and personalized experience to customers, across channels. Some key services are:
One View Order
Management
Centralized inventory management and a single view to the customer across any channel of purchase.
Customer
Enablement
Implement best-in-class product search & navigation, shopping cart customizations, and personalized product recommendation features for online channels, coupled with smart shelves in store via online kiosks to browse and order products unavailable in-stores, replace the shelf signs with digital screens with real-time updates, and so on.
Just in Time &
Proximity Marketing
Managing campaigns on social media, digital displays, and delivering personalized content to their mobile devices, deploy an integrated marketing approach, while collecting & analyzing user behavior data at all times.
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