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Reimagining Retail with Engineering & AI Innovation

Transforming every step of the retail value chain with intelligent design, data driven decisioning, and future ready digital experiences.

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Overview

Retail is at a tipping point, driven by the rise of Zero Consumers — shoppers with zero boundaries, zero loyalty, and zero tolerance for poor experiences. To stay ahead, brands must embrace omnichannel ecosystems that deliver seamless phygital experiences, blending the best of physical and digital worlds. Sustainability and ESG priorities are shaping purchase decisions, while Applied AI and automation are redefining personalization, dynamic pricing, and supply chain resilience. At Intelliswift, we empower retailers to transform operations, elevate customer engagement, and unlock growth through cutting-edge solutions across the entire retail value chain.

How We Help

Our retail offerings are designed to address evolving consumer expectations, operational challenges, and the need for digital transformation across the retail value chain. We deliver phygital experiences, cost optimization, and hyper-personalization through advanced technologies like Agentic AI, IoT, and automation.

• Bricks-and-Mortar Stores - Solutions for seamless omnichannel integration, real-time inventory visibility, dynamic pricing, optimized fulfillment, and customer engagement platforms to deliver superior in-store experiences.
• E-Commerce - Scalable platforms for personalized shopping experiences, AI-driven recommendations, secure payment systems, and optimized fulfillment for faster delivery.

• Hyper-Personalization - Leverage real-time customer data, behavioral insights, and predictive analytics to create individualized shopping experiences across channels, making every interaction unique and relevant.
• Agentic Commerce - Enable autonomous intelligent agents to manage complex retail workflows such as dynamic pricing, inventory optimization, and personalized customer support, improving efficiency and responsiveness.
• AI-Based Recommendation - Deploy advanced machine learning engines to suggest products based on customer preferences, purchase history, and contextual data, driving upsell and cross-sell opportunities.

Building resilient, data-driven supply chains:

• General Merchandising & Logistics - Dynamic fulfillment, real-time inventory visibility, and last-mile optimization.
• Food, Produce & Beverages - Temperature-controlled logistics, predictive replenishment, and traceability.
• Alcoholic Beverages - Compliance management, route optimization, and secure delivery solutions.

Our Capabilities

Resilient Supply chain to Optimize operations

• Enabling SMART Store.

• Sales Order and Purchase Order Fulfilment.

• B2C & B2B Omni Channel setup for retailers, suppliers & distributors.

• Demand Forecasting, Inventory Mgmt. & Replenishment.

Agentic Commerce to Reimagine Experience

• Digital Commerce solution for Retail.

• Connecting marketplace and delivery platforms.

• Agentic-AI based Hyper-Personalization & Recommendation.

• Reimagin Loyalty Experience.

Enterprise Modernization

• Extend ERP / core legacy systems on Low Code Platform.

• Modernize legacy tech apps with superior CX / EX.

• Industrial Cloud solution for Retail (Salesforce , Microsoft , BY).

• Enable ESG measurement for the Enterprise.

Personalized marketing to improve Top Line

• Agentic-AI Based Virtual Assistant- for Customer & Employee Service.

• Agentic AI based Marketing Content Generation, Language Translation / Contract management.

• Use of Marketing Analytics.

Data Governance across enterprise using:

• MDM (PIM)

• CDP

• DAM/DCM solutions

Our AI Focus in Retail

We are driving AI innovation at scale with a robust ecosystem that includes 40+ production programs, 175+ AI agents, and 200+ AI patents. Our strategy is rooted in a domain-led approach, focusing on realizing Physical AI through Agentic AI for intelligent robotics, while investing in critical emerging areas such as AI reasoning, quantum computing for AI, and multimodal AI. With AI agents deployed across diverse sectors—19 in mobility, 10 each in industrial, plant engineering, energy, and cybersecurity, and 46 in medical and technology, we are shaping transformative solutions in collaboration with strategic partners like NVIDIA, Intel, Qualcomm, Microsoft, Altair, and Google.

Our Success Stories

Enabling a Frictionless Digital Payment
Experience with Venmo Integration for
a Leading Global Beauty Retailer

A leading beauty retailer aimed to elevate its digital commerce experience by modernizing checkout journeys and offering customers a seamless, mobile first payment option. Intelliswift partnered with the brand to implement an integrated Venmo payment ecosystem across Android, iOS, and Web, simplifying transactions, accelerating checkout speed, and enhancing overall customer satisfaction.

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Accelerating Omni Channel Expansion
Through Uber Marketplace Integration
for a Global Retailer

As part of its strategy to reach new customer segments and strengthen marketplace presence, a global beauty retailer turned to us to enable a smooth, scalable integration with Uber Eats. Our team streamlined catalog ingestion, loyalty connectivity, and order workflows to help the brand rapidly expand its omni channel footprint while ensuring consistent discovery and last mile convenience for customers.

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Thought Leadership

Blog

Agentic AI in Retail: The New Operating System Powering Agentic Commerce

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Whitepaper

Quick Commerce: Instant Delivery Business Model – A Game Changer Disruptive Innovation

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Case Study

Intelliswift’s App Modernization for a Loyalty Rewards Platform Elevates Application Performance by 30%

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Interview

The Rise of Personalization in Retail Technology

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Case Study

Intelliswift's Business Process Automation Solution Helps USA's Largest Home Networking Retailer Increase Annual Revenue by 30%

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Mobility

Our mobility solutions bring software defined fleets, electrification, and telematics to your supply chain, boosting delivery reliability and lowering last mile emissions and cost per order.

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Plant Manufacturing

Our plant side engineering and automation help private label and supplier facilities improve

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Sustainability

Our sustainability programs cut energy and waste across stores and distribution, embed responsible sourcing, and help you meet ESG targets while improving brand trust.

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Data & AI

Our Data & AI capabilities power accurate demand sensing, dynamic pricing and promotions, real time inventory visibility, and hyper personalized shopper experiences across channels.

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Product Engineering

Our product engineering accelerates retail platforms from POS and OMS to mobile apps and loyalty, modernizing legacy stacks and enabling seamless omnichannel journeys.

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Our Leaders

Raj Varma

Senior Vice President, Client Services Solutions

Amlan Sarkar

Practice Head, Software and Platforms

Download our brochure to explore our Agentic AI based retail solutions that elevate customer experiences and drive business growth.

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Cybersecurity is crucial in modern business. We prioritize securing your business value chain and protecting digital and physical perimeters, internal processes, human resources, applications, data, and networks.

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Intelliswift's Enterprise Integration Solutions connect systems and applications to enable seamless data flow and streamlined operations. Using tools like ESB, iPaaS, and cloud integration, we help modernize legacy systems and boost business agility.

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Strategize and innovate with our product development experts. From conceptualization to technology and architecture, we guide your journey for scalable, future-proof solutions tailored to your needs.

Embrace the future with our agile solutions—from product conceptualization to modernization. We offer industry-leading development, UX/UI design, and applied AI services seamlessly integrated through our comprehensive in-built framework.

Navigate the complexities of product engineering with our integrated Product Lifecycle Services. Explore our Performance Engineering, DevOps Solutions, and Sustenance Engineering services for holistic and effective outcomes.

From navigating the evolving technology landscape to addressing skills gaps, explore our technology solutions. Redefine your digital processes with innovation-led engineering, analytics-driven platforms, and people-centric solutions.

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Elevate your position in the dynamic financial landscape with customized solutions that streamline operations, integrate customer data visibility, enhance security, and incorporate cutting-edge fraud detection and digital transformation tools.

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Intelliswift redefines retail success through digital transformation, focusing on enhanced customer experiences, compelling marketing insights, and agile business transformation in the dynamic retail landscape.

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As a global leader in Digital Product Engineering, Data Management, Analytics & AI, and Digital Enterprise Solutions, we are led by a team of passionate and technology-driven innovators who infuse a commitment to embracing innovation into everything we do.

At Intelliswift, our vibrant culture, defined by innovation and passion, encourages Intellians to explore their full potential, contribute authentically, and collectively shape a better world through inclusive and empowering teamwork.

Discover visionary leadership at Intelliswift—industry experts embodying a Love for New. Our global executive team, comprised of thought leaders driving progress, ensures client success with expertise and motivation.

Embark on a journey through our collective triumphs. Uncover the awards and accolades that showcase our unwavering commitment to excellence, advancement, and the success of our clients.

We are taking the lead to make a serious impact on our communities by supporting both local and national charities, nonprofits, and organizations. Intelliswift provides and encourages all employees to volunteer for opportunities and organizations that are important to them.

Explore a resilient future through Intelliswift's Events and Webinars. Elevate your knowledge with thought leadership, fostering meaningful conversations and actionable decisions for organizational growth.

Inspiring stories and insights from women shaping the future of leadership. Tune in to gain insights and be inspired.

Get a comprehensive view of our journey that underscores our steadfast commitment to excellence. Dive into the latest updates showcasing our evolution, achievements, and strategic executions.

At Intelliswift, we prioritize Diversity, Equity, and Inclusion (DEI), fostering an inclusive workplace by attracting diverse talent, promoting gender diversity, and ensuring equitable practices globally.

The Intelliswift Alumni Network aims to foster connection and inspiration within the worldwide Intelliswift community, encouraging members to enhance their professional networks and stay connected with fellow Intelliswift alums.

Navigate your professional journey with us. Join our community of like-minded professionals, where collaboration and continuous learning propel you toward unparalleled career growth and fulfillment.

Join us to work on challenging projects, embrace new technologies, and collaborate with global brands. Discover an environment that fosters creativity, values diversity, and offers continuous learning opportunities, empowering you to thrive in your professional journey.

iNurture is a focused initiative where we seek young professionals from a non-engineering background with a passion for coding. The program provides the perfect gateway into the Technology industry.

Intelliswift's Data & Artificial Intelligence Solutions form strategic alliances to deliver unmatched digital excellence. By unlocking the power of Data and AI in the cloud, we help accelerate the next wave of product and market growth.

Interview

Case study

Blog

Our Agentic AI solutions help organizations automate complex tasks, make faster decisions, and improve efficiency with minimal oversight. Our intelligent systems can learn continuously and deliver measurable business outcomes.