Rewriting the Rules of QA: Salesforce Testing Gets Smarter with Agentforce
- By Ila Rani, Lead Salesforce Consultant
- 14 May, 2025
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Speed, precision, and quality are no longer competitive advantages; they’re expectations. As Salesforce ecosystems grow in complexity, delivering reliable support to both customers and internal teams demands more than just skilled development; it requires intelligent automation. That’s where Agentforce, Salesforce’s Agentic AI solution, steps in, bringing both automation and autonomy to the context. Combining advanced prompt orchestration with low-code tooling, Agentforce brings intelligent automation to life, scaling seamlessly across even the most complex use cases.
As experienced Salesforce partners, we’ve worked across industries, each with unique processes and challenges. But one truth remains consistent: testing is critical, and it’s becoming increasingly complex and time-consuming. Developers spend hours writing unit tests, while QA teams replicate efforts through manual test cases. In an environment where speed, scalability, and reliability are table stakes, we needed a smarter solution that could automate and accelerate testing without compromising quality.
Enter our latest innovation: A Test Case Generation Tool powered by Agentforce.
The Solution: Automated Test Case Generation with Agentforce
Our tool leverages Agentforce to intelligently generate comprehensive test cases for Apex classes, reducing manual effort and significantly improving QA productivity. Built with both developers and QA engineers in mind, it offers a seamless, prompt-based interface that delivers high-quality test assets with just a few clicks.
How it works (Developer/QA Interface):
1. Select an Apex Class: Users can select any existing Apex class from a dynamic, auto-updating dropdown list. As new classes are created, they’re instantly reflected in the selection menu, ensuring real-time availability.
2. Customize the Prompt: The default instruction is available to the users. Both developers and QA engineers can further customize the test case generation to tailor it to their specific requirements, along with the required outcome column headers.
Example: “Generate an Apex test class and at least 10 test case scenarios for manual testing with the following headings: Test Case Id, Test Scenario (Positive/Negative), Test Case Description, Test Steps, Expected Outcome, Actual Outcome, Result for the following Apex class.”
3. Generate with AI: With a single click, Agentforce sends the Apex class code and prompt to a Large Language Model (LLM), leveraging AI to intelligently generate test assets.
4. Receive Structured Output: Within seconds, the system returns:
- A well-structured Apex test class with comprehensive test methods
- Detailed manual QA test cases, which are review-ready and easy-to-execute test case scenarios that the QA person must follow, will be displayed as tabular columns or bullet points in the UI.
What happens behind the scenes?
While the user interface is simple, the backend workflow is sophisticated:
- Code Extraction: The tool fetches Apex class metadata using Salesforce APIs.
- Prompt Orchestration: The class code and customized prompt are securely paired and sent to Salesforce’s LLM.
- LLM Response Parsing: The AI’s output is parsed and formatted into two components: the Apex unit test class and the QA test scenarios.
- Audit & Logging: All input and output data is logged for traceability. The generated test class can even be stored directly in the org as a draft.
This architecture ensures the tool is scalable, secure, and ready for future enhancements.
Key Benefits
- Streamlined Workflows: Automates repetitive test-writing, freeing developers to focus on high-value tasks.
- Enhanced Collaboration: Creates a shared testing framework that unites development and QA teams.
- Improved QA Consistency: Delivers thorough, standards-compliant test coverage across all Apex classes.
- Faster Time-to-Value: Speeds up development cycles and reduces manual QA overhead.
Conclusion: Intelligent Support at Scale
In a world where agility, precision, and scalability define success, Agentforce stands out as a transformative force in Salesforce development. With Agentforce, we’re redefining AI’s role as not just a customer-facing capability, but as a core enabler of internal productivity. By automating one of the most time-intensive aspects of the delivery lifecycle testing, we’re not only accelerating time-to-value but also fostering a culture of quality and collaboration. With Agentforce, AI becomes more than just a tool; it becomes a strategic partner, empowering teams to build, test, and innovate with confidence.
In short, Agentforce doesn’t just power better testing. It powers better outcomes.
At Intelliswift, we have innovated significantly, leveraging Agentforce, building several such tools that accelerate and automate the Salesforce implementation cycle for our clients.
Ila Rani, Lead Salesforce Consultant
Ila is the Lead Salesforce Consultant at Intelliswift, bringing hands-on experience in helping teams maximize the benefits of their Salesforce setup. She's passionate about building solutions that not only work well but also make life easier for end users. As an AI enthusiast, Ila is always keeping up with the latest tech updates, especially in AI and automation, to integrate innovative solutions into Salesforce that drive productivity and growth.
