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Sr. Program Manager

Job ID: 23-03652
Title - Sr. Program Manager
Location - Lehi, UT
Duration - 12 Months
Pay rate - $65.14

As a Program Manager, you have an outstanding opportunity to lead an exciting mix of strategic projects that realize Technology Services  strategy, commitments, and business objectives. Our vision is to enable inclusive experiences that empower people to do their best work throughout their journey . We empower individuals, teams,  to thrive by enabling people to create, collaborate, and be productive from anywhere. By leading globally distributed project teams and bringing an effective management style to project delivery, you are pivotal in bringing to bear the organizational adoption of changes.

Our contributions unleash human potential to foster belonging and innovation, which elevate business outcomes.

Lead efforts to deliver high quality solutions for Digital Employee Experience (DEX) projects while bringing a collaborative, creative approach.

Use proprietary design thinking framework (Infuse) to build detailed project plans, execute utilizing a hybrid Agile model, identify risks and provide mitigation recommendations.

Expertly handle changes; utilizing leadership as needed.

Co-create organizational change and communication plans and partner across the business to drive adoption.

Assist and guide teams to define success and accompanying metrics.

Ensure cross-functional alignment across all teams on strategy, plans, and execution.

Track project inter-dependencies, achievements, and work across various project tracks and ensure project implementation and roll-out.

Be the go-to person for the business and various ATS teams for both the coordination and delivery of projects.

Work with the cross-functional teams in simplifying a unified support journey by reducing customized areas of the platform that were built at initial implementation.

Manage a platform upgrade including change management, technical readiness, user acceptance testing, and cutover activities.



Programs within the Digital Employee Experience (DEX) business unit are focused on the employee experience and improving enterprise tools that help people be productive in their digital journey.

Key Skills

5+ years project management experience in enterprise projects with a solid background of project delivery in partnership with a robust team in an Enterprise SaaS environment.

Experience in applying Design Thinking methodology to optimally drive solutions that tackle business problems keeping the internal customer at the heart of your project.

Familiarity with various project management methodologies, influencing with authority and conflict-resolution skills, experience working cross-functionally, strong facilitation skills, time zone management, and effective management of expectations.

Identify risk, issue, change or open decision, assess whether it will have an impact to scope, timeline or budget, and bring it to the attention of the right level of authority to address it in a timely manner.

Manage any changes within the initiative release baseline (i.e., scope, timeline, budget and success metrics reviewed and approved in the CA/PPC).

Experience or familiarity with Workday and ServiceNow.

Experience working in a large enterprise environment or an IT organization with strength in stakeholder management and working with globally diversified teams.

Excellent communicator - written, verbal, and in presentation.

Understand the basics of organizational change management and how it intersects with program management.

Keen problem solver and connector.
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