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Sales/Account Manager

Job ID: 24-01341
Job Title: Sales/Account Manager III
Location: Austin, TX
Duration: 3 months
Contract Type: W2 only
Pay Rate: $43.00 - $43.97/Hour
 
Key responsibilities:
  • The Account Manager will ultimately be responsible for seller success leading to meaningful improvement in our seller satisfaction scores by driving partnerships and providing seller support.
  • This individual will be the heart of the seller community, engaging daily with top sellers, mapping out seller optimization and support plans, attending tradeshows and events while building out seller-level metrics for success and reporting out weekly, monthly, and quarterly.
  • Develop an excellent understanding of key sellers’ business operations and current strategies and utilize those insights to find and deliver growth opportunities.
  • Responsible for optimizing seller accounts, uncovering pain points and to root cause opportunities to achieve strong business results.
  • Scaling up top seller activities by providing constructive business consultation and key guidance.
  • Work collaboratively with internal and external resources, inclusive of trust & safety, product management, marketing, advertising, and business development teams to meet business targets.
  • Provide project management experience defining objectives and outlining tasks to support seller’s needs.
  • Lead annual account planning processes to design the strategy for each seller’s success including financial health metrics and financial reporting with tracking necessary to achieve.
  • Dive deep into the seller’s business to understand the key levers/drivers impacting performance and report out on those metrics regularly.
 
Preferred Qualifications:
  • At least 3 - 5 years working experience in category management or account management role.
  • Strong background in driving results through business development and relationship management.
  • Effective communication skills and highly self-motivated to drive overall results.
  • Solid cross functional partner with problem solving mindset.
  • Basic presentation and quantitative skills.
  • Experience cultivating relationships with external partners.
  • Ability to travel.
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