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Customer Job

Operations Manager 2

Job ID: 26-01077
Pay rate - 33/hr. to $36/hr.
Schedule: Fully onsite

KEY RESPONSIBILITES/REQUIREMENTS:

Key Responsibilities

• Budget/Financial Operations (60%)

o Maintain up-to-date records of account statuses in spreadsheets or financial tracking tools
o Assist in preparing monthly budget summaries and variance reports for leadership
o Partner with operations and finance teams to ensure accurate coding and reporting of expenses/costs
o Provide ad hoc support for other administrative or finance operational tasks as required

• Meeting Coordination (20%)
o Organize and manage recurring and ad hoc team meetings, including AV troubleshooting, timekeeping, and facilitation
o Coordinate presenter schedules and agendas
o Capture detailed meeting notes, action items, and distribute timely post-meeting summaries

• Team Operations (20%)
o Maintain and update team trackers, dashboards, and shared documentation
o Support onboarding for new hires, including helping them navigate systems, processes, and team norms
o Serve as a first point of contact for general team support questions and general org communications

Qualifications
• 2+ years of experience in an administrative, coordination, or operations role (experience supporting media/tech teams preferred)
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Attention to detail with strong excel/spreadsheet skills and comfort with data entry and basic reporting
• Excellent written and verbal communication skills
• Proficiency with calendar management, collaboration tools (e.g. Microsoft Outlook, Sharepoint, Slack), and project tracking tools (e.g., Airtable, Jira, Trello)
• Proactive, resourceful, and dependable, with a service-oriented mindset

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