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LMS Administrator

Job ID: 23-01468
Pay rate range - $30/hr. to $33/hr. on W2

Location: Simpsonville, SC,, OR SC office/NJ office/Dallas Office USA- Hybrid/ 3 days in Office

Top Skills: Experience eLearning systems
Reporting/Excel/

must-haves:
• MUST HAVE – HRIS or Learning Management System Administration (CornerStone LMS preferred)
• Intermediate Excel (Vlookup / Pivot tables / Charts, Graphs, Vlookup, etc.)
• Detail oriented – This is very detailed and organized work.
• Self-Reliant – need someone who is a problem solver and is going to learn and figure things out.
- Ability to pull and draw data from various systems (will be trained on this) - to compile, organize, create dashboards (lots of Charts, Graphs, Tables)

Nice to haves:
- Tableau, Candidates w/ Call Center Service experience is a HUGE plus along w/ the above requirement.

***Looking for candidates that have proven experience and ability to build & create reports from excel (3-5 years), pull draw data from various systems (will be trained on this) - to compile, organize, create dashboards (lots of Charts, Graphs, Tables), apply critical thinking to data analysis, and strong written and oral communication skill with ability to work under minimal supervision.

Education: Flexible

Years of experience: 3-5 years minimum

Job Responsibilities:
The LMS Administrator will work with the training and quality team to manage and curate the Learning Management System, User account management, curriculum and course catalog management, collect data, build reports, reporting templates, reporting dashboards, and analyze results.
The successful candidate will be required to learn the Administrative and reporting functions of the Samsung Learning Management and Quality Reporting systems.

Job Requirements:
The LMS Administrator position will be responsible for creating and maintaining user accounts, uploading and organization of course content, pulling training data and reports, auditing course completions, working with BPO partners to ensure accurate data management, generating reports and conducting analysis based on reporting data to identify improvement opportunities in the areas of training and quality. This position requires someone who can work independently, maintain focus, and apply critical thinking to data analysis.

Minimum Requirements:
• Associates Degree
2 to 3 years experience working with learning management systems.
• 3 to 5 years' experience building and creating reports from excel documents.
• Intermediate level knowledge and ability with Microsoft Windows and Office Applications
• Ability to use computer and phone systems
• Ability to work flexible shifts and days
• Well spoken - English communication (Verbal and Written)

Key Skills:
• Strong written and oral communication skill
• Organized and detail oriented
• Intermediate level Microsoft Excel is a must.
o Sort, Filter, Create tables, Pivot Tables, Charts, Graphs, Utilize Slicers, Timelines, Custom Formatting, VLOOKUP functions.
• Ability to read and interpret data.
• Critical thinking and problem solving.
• Able to work under minimal supervision.

Skills and Abilities
o Type a minimum of 30 words per minute
o Speak clearly, calmly, and maintain professional composure in stressful situations
o Strong listening and comprehension skills
o Be flexible and accepting of change (Samsung moves fast, the future waits for no one.)
o Is a logic minded data driven person.

Attributes
o Curious – likes working with numbers and data, enjoyed puzzles or mind games.
o Detail oriented – Able to identify trends in data, and recognize changes and anomalies.
o Deductive Reasoning – interpret meaning from observation and investigation.
 
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