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Customer Job

Dev-Ops Engineer 3

Job ID: 25-11859
Position:  SRE/DevOps Engineer
Duration: 05 months with possible Extension
Location: Lehi, UT (Hybrid)
Pay rate: $59/hr

  
Job Description:
  • Provide deep technical troubleshooting for escalated issues that involve s most technically complex or large-scale customers;
  • Troubleshoot, monitor, and report tools to analyze the root cause of serious and impactful technical issues and build stable and sustainable solutions and improvements;
  • Work closely with customer care, internal escalation teams, product management, and engineering to seek solutions for customers and drive ownership of tasks toward completion;
  • Drive and improve the whole lifecycle of operational readiness from inception and design, through deployment, operation and refinement;
  • Develop tools, operational enhancements, and automated solutions that enable self-service configuration changes, speed deployments and improve monitoring in support of business-critical customer facing SaaS applications and environments.
  • Ensure proper monitoring and metrics are being built into the applications before going to production
Skills:   
  • Full Stack troubleshooting experience including networking, operating system (Debian, CentOS), Apache, HA Proxy, Nginx, RDBMS
  • Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting
  • Experience with AWS and/or Azure stack – particularly in the areas of networking (VPCs, security groups), VMs (EC2), databases (RDS), load balancing (ELB, ALB)
  • Excellent information management practices, such as detailed documentation, usage of wikis, and other collaboration tools
  • Ability to scope project work, estimate effort and then break down work into sub-tasks.
  • Experience developing applications in one or more of the following: Python, Java or Go.
  • Strong comprehension of continuous integration and continuous deployment methodologies.
  • Excellent written and verbal communication skills, demonstrating the ability to effectively convey technical information to both technical and non-technical audiences
Education:         
  • Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or related field

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