Intelliswift Software Inc. (the “Company”) respects your privacy and we acknowledge that you have certain rights related to any personal data we collect from you and we have certain obligations in respect of the same. The Company having global presence supports the various international as well as local privacy laws, and has procedures in place to meet the requirements of those laws.
It is Intelliswift's policy to respect your privacy regarding any information we may collect while using our software applications and websites, collectively called the services.
Intelliswift offers a suite of solutions, managed services, applications, and products. All such products, applications, websites are collectively called “services”.
We process two main types of personal data.
Our Customers are the controller of Customer Data. Intelliswift is the processor of Customer Data and the controller of Other Data.
For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.Intelliswift.com as well as the other websites that the Intelliswift Group operates and that link to this Policy.
As customers, you provide data to us for processing as part of the usage of our Intelliswift applications.
Customer Data may be processed by us as a result of customer’s use of the services provided by us when our customers, or their end-users, input or upload information. For example, customers who use our Intelliswift application may upload Customer Data about themselves or their employees.
This data includes name, email address, phone number, landline number, job title for your employees. We collect billing details for invoice purposes.
Customers provide data that is necessary to create user accounts.
For the creation of user accounts, you provide your name, email address, telephone number, and correspondence address. You also provide billing details for invoicing purposes.
We also collect data when you use our applications and websites
We collect data through cookies
For more details about how we use these technologies, please see our cookies policy.
How We Use Your Data
Lawful bases for processing
We have lawful bases to process your personal data. We also use your consent as a basis for lawfully processing your personal data.
We process your personal data only when we have a lawful basis. Presently, we use the Performance of Contract (i.e., to deliver the services to our customers) and consent as the lawful basis for processing. For certain processing, we may also use legitimate interests as provided under the relevant data protection laws.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
How we use Customer data
We use your data to authenticate you and authorize access to our services
We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable services agreement with us. We use the data that we have about you to provide our services and provide support to you. In each case, Intelliswift collects such information only in so far as is necessary or appropriate to fulfill the purpose of the interaction with our services.
We use all personal data we collect to develop new products, tools, and services including chatbots and other uses of artificial intelligence.
The sites and services do not knowingly collect personal information from children
If we learn we have collected or received Personal Information from a child, we will delete that information. If you are a parent or guardian and are aware that your child has provided us with their Personal Information, please contact us using the details in the ‘Contact us’ section of this notice.
Customer Data - We retain your information for as long as you have an active services account with us. We may also retain your personal information for an extended period under applicable laws.
Intelliswift will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to close your account, we delete all personal information about you.
Additionally, job applicants and individuals whose assignment has ended will be maintained in Intelliswift’s talent pool to be potentially contacted about other employment opportunities. Where applicable, Intelliswift will remove your information from the talent pool upon verified request.
You can request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights pursuant to your local law applicable to the processing.
Your Rights to Control Data
Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict the use of your personal information
We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be accessed from within the Intelliswift application. For visitors, these rights can be exercised by contacting us with your specific request.
We keep some personal data even after account closure
Once you choose to close your account, we generally delete your personal information within 30 days of the closure of your account. Some information that is necessary for statutory obligations such as audit, records of payment processing, invoicing data, etc. will be retained as necessary.
Your information shared with others
Recipients of your data
Your data will be shared with other recipients in order to provide you with services.
While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.
The following categories of the recipient will most likely receive your data in order for us to provide services to you
To Comply with Laws. - If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
We implement security controls to prevent breaches and unauthorized access to your data.
We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities, etc.
We also subject our services to internationally recognized certification and attestation standards. Details about our security measures are available on our Group website.
Intelliswift restricts access to the personal information it collects to those who have a valid business need to know that information. Access to personal information is granted based on the minimum access required to fulfill the business need and purpose for which it is collected, used and shared. We endeavor to use commercially reasonable security safeguards, practices and procedures, and we commit to the highest level of care to protect the privacy and integrity of personal information, throughout its useful life-cycle, from collection until destruction.
Our sites and services uses commercial efforts to maintain safeguards for the protection of your Personal Information
Intelliswift takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
If we discover that your personal information has been involved in a security incident, we will take appropriate steps to respond to the incident in a timely manner and, where legally required, notify you of the incident.
If you have questions or complaints regarding this Policy, you may contact us through email at info@Intelliswift.com or through phone at +1-510-370-2600. You may contact us at our mailing address below
Intelliswift Software Inc.
39600 Balentine Dr., Suite 200
Newark, CA 94560
If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.