The demanding needs and preferences of consumers in the telecom industry have led to a faster churn-out of telecom products and services. But, factors like increasing competition, changing regulations, converging business boundaries, time-bound production schedules, and the time to market have prevented vendors from discerning exact client requirements.
While the industry has shifted from product-centric to consumer-centric operations, there still exists a gap between analyzing customers’ needs and modifying business processes to meet those unique needs. This scenario is testament to the premise that Business Intelligence (BI) integrated with traditional Client Relationship Management (CRM) solutions can create substantial profit in the existing CRM environment.
Business intelligence (BI) enables companies to make informed decisions based on available or mined data existing in different networks. We at Intelliswift, can assist telecom vendors in managing data revolving around consumers, through comprehensive BI and Data Warehousing (DW) solutions.
We provide the following BI/DW services for telecom industry:
Our BI/DW services allow telecom service providers to:
Your team just gets things done and delivers everything on time. Intelliswift reviewed the complete scope of our operation and implemented a winning module.